Privacy

Norfolk Therapy Services Privacy Notice

In line with the new General Data Protection Regulation that is enacted from 25th May 2018, we’ve updated out Privacy Notice so that anyone who wishes to be informed about what we do with their data should find out everything they need to know on this page. Naturally, if there is anything that you would like to know about how we process your personal data that you can’t see here, please get in touch.

Personal Data

The purpose of the GDPR legislation is to give individuals more control over their personal data and how it is processed. We fully endorse this principle and want to be completely transparent about the data we collect, why we collect it, how we use it and what happens to it when you no longer require our services.

Visitors to Our Website

When we receive a visitor to www.norfolkcbt.co.uk, we use the third-party service Google Analytics to collect the standard internet log information. Google Analytics works by reading the user's IP address then setting a cookie on rwd.click containing a unique ID (so Google can get accurate audience figures). The IP address is then never used again. The unique ID has no personal identity information held within it.

If you object to Google Analytics collecting data, you can download a browser add-on that will prevent Google Analytics from using your data: https://tools.google.com/dlpage/gaoptout.

For more information:

Read Google's Privacy Policy

Contact Form Data

We ask prospective clients to supply contact information should they wish to make an enquiry. On our website, we have a ‘Contact Us’ form that enables those who want to find out more about our services to get in touch quickly.

Contact form data is never stored in a database, it's only ever emailed directly to our russell@norfolkcbt.co.uk email address.

Website forms are hosted on an SSL protected domain, so when the forms are filled in and submitted, that data is submitted securely.

The emails generated by submitting the form are sent securely from the website host’s server direct to Russell's inbox only. No details are kept within the email itself, only in the attached PDFs.

The only place the information will be "stored" once the form is sent is the email/attachment itself - nowhere else.

We will never sell this data or use it for marketing purposes.

Transport Layer Security

This website has Transport Layer Security (TLS). TLS keeps secure all the data being transferred between your computer and the website you are viewing. Websites with TLS have a little padlock symbol to the left of the website address in the URL bar.

Your Rights

The GDPR enshrines rights that individuals may exercise in relation to their data:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data-portability
The right to object
The right not to be subject to automated decision-making including profiling

If you feel that any of these rights are being infringed, we will do everything that we can to address the problem.